Latest News

March 26, 2020 – Trash and Recycling Collection

At Residential Recycling and Refuse of Texas, we are continuing to service our customers with the utmost of care and will continue as long as deemed safe. We are following and implementing national best practices, while also taking direction from the CDC, OSHA and other governing agencies to protect our communities and employees during this time of crisis.

Our office continues to operate during regular business hours, but we have reduced onsite personnel for the safety of all involved. Many of our office staff members are currently working from home in order to limit person to person contact. During this challenging time, we asked that you send any request you may have via email using [email protected] or you may call our customer service at 346-248-5222. We pride ourselves on customer service and exceeding your expectations matter to us.

During this time period, there may be possible temporary delays due to lines at landfills and heavier than normal loads as people spend more time in their homes.

Our services are viewed as essential services and we expect to be allowed to continue to service you.

For the safety of the people working on our trucks, all trash needs to be placed in tied garbage bags to help limit direct contact with trash. The bags should then be placed in trash cans. This is a best practice that is being instituted nationally. It is also preferable to place recycling in clear bags. Items that are not placed in bags may be left behind.

We will continue to provide updates as the situation warrants.

Thank you for being our customer. We value your business!

Russell Wolff
GM

March 26, 2020 – Trash and Recycling Collection2020-03-26T13:54:20-05:00

March 26, 2020 – Closing of Recreational Facilities

The Northampton MUD is adopting the regulations of the Harris County Stay at Home, Work Safe Order which established rules for individuals and businesses. Exceptions include Essential Government Functions and Essential Critical Infrastructure. These exceptions are modeled after the Department of Homeland Security regulations. The District is continuing normal operational status of water and wastewater facilities.

The Harris County Order does, however, affect the District’s recreational facilities. To comply with this order, the District has closed the fitness center, tennis center, swimming pools, and facility restrooms. Additionally, the playgrounds are closed. We appreciate the patience and understanding of our residents. The District wishes to keep the health and safety of our residents our priority.

March 26, 2020 – Closing of Recreational Facilities2020-03-26T13:53:03-05:00

March 26, 2020 – A Message from Hays Utility South

Hays Utility South hopes all is well with everyone. We are maintaining full operations, maintenance, and open for day to day business. We are taking precautions to protect all our employees and have limited customer contact. We have closed our lobby and are asking customers to utilize telephone and online payments. If they must come to the office to make a payment, we have a drop box for them to leave their payments in.

Your drinking water is safe. The coronavirus is inactivated by normal water treatment and has not been found in the water supply. More information can be found at:  U.S. Environmental Protection Agency’s website.

For accurate and official information about your water and wastewater service, please visit the Hays website www.haysutility.com.

March 26, 2020 – A Message from Hays Utility South2020-03-26T13:51:56-05:00
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